Managed Security Services for a Leading US Debt Management Firm
25% boost in closures, 100% better lead tracking, how a top NBFC scaled sales with AI-driven Salesforce automation and CRM transformation.
Background
A leading US-based company specializing in accounts receivable management (ARM) and debt buying partnered with Wisdom Square to strengthen their cybersecurity posture. The organization handles sensitive financial data and must comply with strict regulations like SOC2 Type 2 and PCI DSS. With rising cyber threats and growing digital infrastructure, they needed a modern, scalable security ecosystem that went beyond traditional antivirus and device-level encryption.
Challenges
The client faced serious gaps across their security landscape:
1. No 24/7 SOC Monitoring: Night and weekend threats were going undetected.
2. Limited Endpoint Security: Basic antivirus offered no real-time behavioral detection or forensic capabilities.
3. Compliance Pressure: Achieving SOC2 and PCI DSS compliance was becoming increasingly difficult.
4 Weak Data Security: BitLocker encrypted devices, but files, emails, and cloud transfers remained vulnerable.
5. Browser & Web Threats: No visibility into risky web activity, unauthorized extensions, or shadow IT use.
6. Email DLP Gaps: Existing AI-based email security lacked granular data loss prevention and policy control.
7. Patch Management Bottlenecks: The existing solution couldn’t handle Linux/macOS systems or third-party/cloud app patching.
Solutions
Wisdom Square deployed a multi-layered, fully managed security architecture:
SOC Monitoring & Endpoint Detection
Tools: CrowdStrike Falcon EDR + 24/7 Managed SOC
Real-time behavioral detection, remote isolation, forensic analysis
Continuous threat hunting and compliance-specific rule sets
Email Security
Tools: CrowdStrike Falcon EDR + 24/7 Managed SOC
Maintained anomaly detection via Darktrace
Added advanced DLP, policy controls, and regulatory filters through Check Point
Web Security
Tools: Keep Aware Browser Security Platform
Agentless browser protection, extension control, SaaS usage monitoring
Contextual alerts and user training built into browser workflows
Data Security:
Tool: Actifile Dynamic Data Security
File-level AES-256 encryption, sensitive data discovery, cloud/email policy enforcement
Real-time compliance exposure alerts and reporting
Vulnerability & Patch Management:
Tool: Vicarius vRx
AI-driven risk prioritization, cross-platform patch automation, patchless protection for zero-days
Impact
The client experienced transformative results across all key areas:
24/7 Threat Coverage: Full SOC monitoring led to faster detection and reduced dwell time
Endpoint Containment: Infected devices isolated within minutes.
Zero Email Leaks: Advanced DLP ensured full compliance and zero data loss.
Browser Risk Drop: 98% reduction in unauthorized extensions and risky browsing.
Data Control: Sensitive files encrypted and traceable across cloud, devices, and external transfers.
Improved Patch Efficiency: Patch workload reduced by 60%, MTTR down by 45%.
Audit-Ready Compliance: Aligned with SOC2 and PCI DSS through real-time risk mapping.
Security Domain
Tool(s) Used
SOC & EDR
CrowdStrike Falcon, Wisdom SOC
Email Security
Darktrace + Check Point Harmony
Web Security
KeepAware
Data Securityt
Actifile
Patch Management
Vicarius vRx
Compliance Reporting
Integrated SIEM & dashboards
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