Revamping Product Configuration for a Global HVAC Manufacturer
When product configurators fall short, customer frustration rises, and sales suffer. This HVAC leader partnered with us to modernize their product configuration experience, making it faster, smarter, and more intuitive.
Background
A global air conditioning manufacturer with a strong footprint in residential and commercial markets was facing challenges with its outdated product configuration process. As a mid-to-large enterprise based in the US, they needed a scalable and user-friendly solution to better serve their customers and simplify internal workflows
Challenges
The client’s existing configuration tool was cumbersome and slow, causing:
Complex, time-consuming interactions that frustrated customers.
A non-responsive, outdated interface that hurt user engagement and satisfaction.
Limited options for users to explore and customize product features.
Solutions
We built the Connect Calculator, an intuitive, responsive product configurator using Salesforce Lightning Web Components (LWC). This modern interface enabled customers to effortlessly customize products and see real-time pricing and options.
Modern UI/UX: Clean, interactive design powered by LWC, optimized for speed and responsiveness.
Simplified Workflow: Streamlined product selection and instant calculations reduced friction.
Performance Optimization: Delivered a lightweight, scalable app built to grow alongside the client’s expanding product line.
Plus, our AI-driven development practices accelerated delivery timelines and ensured the solution’s performance was fine-tuned for real-world use.
Impact
40% reduction in product configuration time, speeding up sales cycles
Improved customer satisfaction thanks to a sleek, user-friendly interface.
A scalable solution prepared to handle future product additions and evolving customer needs.
Salesforce Platform: Lightning Web Components (LWC), Apex Web Technologies: JavaScript, HTML, CSS Development Practices: Agile methodology, Git version controlSimilar case studies
Guide to Choosing the Right Software Development Partner Choosing the right software development partner is vital for business success. The right choice can boost efficiency, improve customer experience, and foster
Custom Software vs. Off-the-Shelf: Which Fits Your Business? Choosing the right software is a key decision for your business. The main options are custom software development and off-the-shelf solutions. Each
How compliance & vulnerability assessments keep your business safe Compliance and vulnerability assessments help businesses stay secure by identifying weaknesses and ensuring they meet regulatory standards like GDPR and PCI-DSS.