Las Vegas family law firm with a fixed-fee uncontested divorce product
AI & RAG
A Guided Chatbot for Family Law Firm
Executive Summary
AI Guided Chatbot product lets two spouses complete an uncontested Nevada divorce online. The users are not lawyers, and the court forms did not provide plain-English explanations. Wisdom Square built a chatbot that sits directly on the form, answers based on the current page, and stays within legal-information limits. Chat is part of the paid product.
Client Context
Ten-section online questionnaire followed by review between the two spouses
Users can stall on custody, support, and residency fields
A general chatbot was too risky for a legal product
The firm needed an assistant that knew the screen, spoke plainly, and only opened for paying customers
Business Problem
- Operational Challenges
- Court language appeared on the form without explanation next to the field
- A review process the user had not seen before: petitioner first, then the spouse, up to two rounds
- Every unanswered question could become a support ticket or require attorney time
- Technology Gaps
- No assistant was tied to the page and answers already entered
- No safe way to refuse questions outside Nevada divorce
- Chat was not limited to a paid case or the two people on that case
- Business Impact
- Users guessed or stopped mid-form
- Attorney time went to routine “what does this mean?” questions
- A loose chatbot could give case advice or misname the product
Solution Overview
- Chat on the form
- The web app is the divorce flow: eligibility, the ten-section form, package, payment, and spouse review
- A chat button on each page opens the assistant beside the form
- The app sends the question, the section, and the answers already filled in
- Field names are turned into plain labels before they are sent
- Answers with limits
- One assistant, with a different tone for Simple NFD and Negotiated NFD
- Questions are checked before the model runs
- The assistant gives information, not a prediction of the case and not a dollar figure
- A blocked question is replaced on screen with a fixed message
- Paid access
- The chatbot is free and available before payment to help users through the initial questionnaire
- Paid service unlocks document download and spouse review features
- After payment, both the petitioner and the invited spouse can access document generation and review together
- Streaming reply
- The reply is written on screen piece by piece
- A short note shows while the assistant looks something up
- If the connection drops, the unfinished reply is cleared and the user can try again
- The user can ask for the last answer again
How It Runs
1
- The site is a Next.js app. Each form section is its own page.
2
- The assistant is a Python service. It streams the reply and can look up Nevada legal material before it answers.
3
- The model can be swapped in configuration. A small separate step names the chat without holding up the reply.
4
- Conversations are stored apart from the case. A dropped connection still keeps what was already written.
5
- The invited spouse gets the same chat, reading the review copy of the case.
Technology Stack
Frontend
Next.js
React
Tailwind CSS
Backend
Python 3.13
FastAPI
Uvicorn
Pydantic v2
Streaming
Server-Sent Events
Models
OpenAI
Azure OpenAI
AWS Bedrock
Google Gemini
Vertex AI
Retrieval
MCP server over streamable HTTP
Pinecone vector index
Data
AWS DynamoDB (separate core, identity and conversations tables)
Safety
Question check
prompt rules
rate limits
fixed message when blocked
Deployment
Docker
Docker Compose
AWS EC2
Why This Shape
Why on the form, not a separate chat page?
- The question is about the field in front of the user. Leaving the page loses that context.
Why check the question first?
- A legal product cannot drift into case predictions or off-topic answers.
Outcomes
Routine form questions are answered in the flow
Both spouses can use the same assistant on their case
Blocked questions never appear as a normal answer
The same pattern can be repeated for another state. Nevada is the first
